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Find answers to common questions or get in touch with support.

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What if my flight is delayed?
Your reservation covers the dates and times you booked. Contact the parking facility when you land so they can arrange your shuttle pickup. If you return later than booked, extra time may be charged under the facility's policy.
Can I cancel my booking for free?
Cancellations and refunds are handled by our booking partner. Many lots offer free cancellation, so check the policy on the booking page before you pay. To cancel, use the confirmation email from our booking partner.
How early should I arrive at the parking lot?
We recommend arriving at least 2-3 hours before your flight departure time. This allows time for parking, shuttle transfer to the terminal, and airport security. Peak travel times may require additional buffer.
What do I need to bring?
Bring the confirmation email from our booking partner (printed or on your phone), a valid driver's license, and your vehicle. That's it! The parking facility will handle the rest.
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support@takeoffpark.com

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Have a reservation? Reservations, payments, changes, and cancellations are handled by our booking partner. Use the contact details in the confirmation email you received from them.